FAQFrequently Asked Questions


Short term and Long term maintenance# top
A piano not only serves the art of music, it is a work of art itself. A wonderfully complex machine, it has thousands of moving parts, a framework and soundboard supporting tremendous string tension, and beautifully finished cabinetry.

Although remarkably durable, pianos are subject to deterioration with time and use. Felt wears, strings break, wooden structures weaken and crack, and the exterior finish loses its beauty. Regular service and periodic action regulation can compensate for minor wear, but heavy or extended use -- especially when combined with wide seasonal humidity swings -- can eventually cause severe deterioration.

Today, many high-quality older pianos exist in various stages of wear. Because it happens so gradually, this wear often goes unnoticed, leaving many pianos operating far below their potential. In extreme cases, some older pianos are simply left unplayed because of their poor condition.

What happens to a piano as it ages?
In the short term, leather and felt compact, affecting the adjustment (regulation) of the parts. The action becomes uneven and less responsive, and the piano's tone loses dynamic range. Squeaks and rattles may develop. Routine maintenance such as hammer filing, regulation, voicing, and tuning will correct these problems and maintain the piano in near-new condition.

After extended or very heavy use, action parts become severely worn. Leather and felt wear thin. Keys become wobbly, hammer felt gets too thin to produce good tone, and the action becomes noisy. Regulation adjustments reach their limit. In addition, piano strings may begin breaking and the copper windings of bass strings lose resonance.

After decades of exposure to seasonal changes, the wood of the soundboard, bridges, and pinblock is weakened. This causes loose tuning pins, poor tuning stability, and further loss of tone. By this time the piano's finish will often be scratched or faded.


That’s where Reconditioning and Rebuilding come in play performed by a skilled technician.

Reconditioning

Reconditioning is the process of putting a piano back in good condition by cleaning, repairing, and adjusting for best performance with parts replacement only where necessary. This is most appropriate for a piano with only moderate wear or those of medium value with average performance requirements.

Reconditioning does not involve replacing major components such as the soundboard, bridges, pinblock, and most action parts. This means the performance and life-span of an older piano will not be restored to new. Instead, reconditioning is designed to improve a piano's performance, keeping in mind both costs and benefits.


Rebuilding

Rebuilding involves complete disassembly, inspection, and repair as necessary, including replacement of ALL worn, damaged, or deteriorated parts. This piano is then reassembled, tested, and adjusted to the same or similar tolerances as new. COMPLETE REBUILDING includes the entire pianos structure -- including soundboard, bridges, pinblock, and strings -- as well as the action, keyboard, and case refinishing. PARTIAL REBUILDING includes only one or two of these areas, for example rebuilding of the action and structure, but not case refinishing.

Rebuilding restores the piano to original condition or better. Such comprehensive work is usually most practical for high-quality instruments here maximum performance and longevity are required.